Urgent repairs are where there is an immediate health, safety or security risk or where the property will be further damaged if work is not carried out quickly.
Examples include:
A blocked or broken toilet system
A serious roof leak
A gas leak
A dangerous electrical fault
Flooding or serious flood damage
Serious storm or fire damage
A breakdown of any essential service on the premises for hot water, cooking or heating
A fault or damage that causes the premises to be unsafe or insecure
A fault or damage likely to cause injury to person or property.