- Identify your issue/ query
- Read the Knowledge base below, it may provide you with a solution.
- If you require further assistance, select "New Support Ticket" to log your query and await response from an Agent.
- We will follow up with your Landlord and take action to resolve your query; we will contact you by email with updates as available. If a contractor call out is required, the contractor would contact you directly to arrange access.
- Do monitor your emails once you've logged your query - that's where we'll contact you!
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Modified on: Fri, 23 Nov, 2018 at 4:03 PM
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